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Author: Kaitlynn Malinowski

Women in Tech: Build Your Personal Brand

April 19, 2024 Kaitlynn Malinowski Leave a comment

How are you perceived by other professionals in your organization? Do you have a “can-do” reputation for completing projects successfully?…

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Posted in: Miscellaneous

Avaya Announcements at Enterprise Connect

March 25, 2024 Kaitlynn Malinowski Leave a comment

We are excited to hear the big announcements coming out of Avaya this morning at Enterprise Connect highlighting the new…

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Posted in: Miscellaneous

Women in Tech: Adding Value to Organizations

July 25, 2023 Kaitlynn Malinowski Leave a comment

Third in a Series Putting women in technology leadership roles pays off for organizations, according to Dominique Broadway, financial planner,…

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Posted in: Business Strategies

Key Trends Impacting Enterprise IT Spending

June 29, 2023 Kaitlynn Malinowski Leave a comment

With all the daily pressures, it can be difficult for IT professionals to look too far into the future. It’s…

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Posted in: Business Strategies

Gain Insights into Product Roadmaps and Industry Trends at Avaya ENGAGE

May 31, 2023 Kaitlynn Malinowski Leave a comment

By Chip Powell, IAUG Secretary/TreasurerInformation Technology Specialist, Legislative Counsel Of California For anyone working with Avaya systems, attending Avaya ENGAGE…

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Posted in: Business Strategies

Is This the Year for AI-Based Chatbots?

January 4, 2023 Kaitlynn Malinowski Leave a comment

Contact center professionals around the world are looking at how AI-based applications like ChatGPT could be deployed to support their…

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Posted in: Miscellaneous

Present Your User Experience at Avaya ENGAGE

December 21, 2022 Kaitlynn Malinowski Leave a comment

Have you recently deployed a new solution? Migrated to the cloud? Developed a new application? Addressed a contact center staffing…

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Posted in: Business Strategies

S9E3: Adriane Davis and Marilyn Shuck

July 31, 2021 Kaitlynn Malinowski Leave a comment

Season 9, Episode 3: In the third episode of our Avaya ENGAGE Mini Series, we are joined by IAUG Board…

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Posted in: Podcast

S9E2: Chip Powell, Avaya ENGAGE Conference Chair

July 23, 2021 Kaitlynn Malinowski Leave a comment

Season 9, Episode 2: In the second episode of our Avaya ENGAGE Mini Series, we are joined by IAUG Board…

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Posted in: Podcast

S9E1: Lori Wodrich and Jayne Hogle

July 16, 2021 Kaitlynn Malinowski Leave a comment

Season 9, Episode 1: In the first episode of our Avaya ENGAGE Mini Series, we are joined by IAUG Board…

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Posted in: Podcast

S8E6: Joyce Archer on Managing a Remote Workforce

May 7, 2021 Kaitlynn Malinowski Leave a comment

In this episode, we are going to be diving into the many ways that IAUG Director Joyce Archer works to…

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Posted in: Podcast

S8E5: Scott Hanwell and Oliver Bengtsson on the UCaaS and ACO Roadmap

April 29, 2021 Kaitlynn Malinowski Leave a comment

Season 8, Episode 5: In this episode, we are going to be exploring the future of UCaaS and ACO and…

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Posted in: Podcast Filed under: Avaya Cloud Office, UCaaS

S8E4: Paul Relf on Avaya Spaces

April 23, 2021 Kaitlynn Malinowski Leave a comment

Season 8, Episode 4: In this episode, we are going to be exploring the future of Avaya Spaces and the…

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Posted in: Podcast

S8E3: Lori Wodrich and Jayne Hogle

March 11, 2021 Kaitlynn Malinowski Leave a comment

Season 8, Episode 3: In this episode, we are going to be exploring some great ways to manage your time…

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Posted in: Business Strategies, Leadership, Podcast Filed under: Professional Development

S8E2: Steve Forcum and Marilyn Shuck

March 5, 2021 Kaitlynn Malinowski Leave a comment

Season 8, Episode 1: In this episode, we are going to be exploring the many ways to encourage team engagement…

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Posted in: Podcast

S8E1: Damian Leach

February 26, 2021 Kaitlynn Malinowski Leave a comment

Season 8, Episode 1: In this episode, we are going to be exploring Damian Leach, IAUG Board Member’s experiences as…

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Posted in: Miscellaneous, Podcast

S7E6: Vivienne Minords: Experiencing a Pandemic in South Africa

January 21, 2021 Kaitlynn Malinowski Leave a comment

Season 7, Episode 6: In this episode, IAUG Board Member Vivienne Minords and host Kaitlynn Malinowski discuss Viviennes experience transitioning…

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Posted in: Podcast

S7E5: Mackenzie Crabtree, Senior Engagement Coordinator

January 8, 2021 Kaitlynn Malinowski Leave a comment

Season 7, Episode 5: In this episode, Mackenzie Crabtree and host Kaitlynn Malinowski discuss IAUG 2020 in review, and chat…

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Posted in: Leadership, Podcast

S7E4: Chloe English, Avaya Unified Communications Specialist

December 10, 2020 Kaitlynn Malinowski Leave a comment

Season 7 Episode 4: In this episode, we were joined by Chloe English, a recent graduate of the Avaya sales…

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Posted in: Podcast

S7E3: Adriane Davis, IAUG Chapter Leader

December 4, 2020 Kaitlynn Malinowski 1 Comment

Season 7 Episode 3: In this episode, we were joined by Adriane Davis, IAUG Chapter Leader. Adriane shared with us…

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Posted in: Podcast Filed under: Remote Work

S7E2: Lee Ho, Avaya

November 30, 2020 Kaitlynn Malinowski Leave a comment

Season 7 Episode 2: In this episode, we were joined by Lee Ho at Avaya, Lee shared with us some…

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Posted in: Podcast

S7E1: Tim Titus, CTO, PathSolutions

November 19, 2020 Kaitlynn Malinowski 4 Comments

Season 7 Episode 1: In this season finale we were joined by Tim Titus, CTO at PathSolutions. We discussed some…

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Posted in: Podcast

S6E6: Phil Moen, President and CEO at Unimax

October 30, 2020 Kaitlynn Malinowski Leave a comment

Season 6 Episode 6: In this season finale we were joined by Phil Moen, President and CEO at Unimax. We…

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Posted in: Podcast

S6E5: Steve Forcum, Senior Technologist at Avaya

October 23, 2020 Kaitlynn Malinowski 1 Comment

Season 6 Episode 5: This week we were joined by Steve Forcum, Senior Technologist at Avaya. We discussed some great…

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Posted in: Podcast Filed under: Cloud, COVID-19

S6E4: Jayne Hogle on transitioning a workforce and staying productive

October 15, 2020 Kaitlynn Malinowski 1 Comment

Season 6 Episode 4: This week we were joined by Jayne Hogle of the American Heart Association. Jayne shared her…

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Posted in: Podcast Filed under: COVID-19, Professional Development

S6E3: Paul Lang, Head of Contact Center Solutions Marketing from Avaya

October 9, 2020 Kaitlynn Malinowski 1 Comment

Season 6 Episode 3: This week we were joined by Paul Lang, head of Contact Center Solutions Marketing from Avaya.…

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Posted in: Podcast Filed under: Avaya OneCloud, Avaya Solutions, CCaaS, CPaaS, UCaaS

S6E2: Davide Petramela and Mike Seeley Talk COVID-19 and Contact Tracing Pt.2

October 5, 2020 Kaitlynn Malinowski Leave a comment

Season 6 Episode 2: This week we were joined by Davide Petramela and Mike Seeley from Avaya. In the second…

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Posted in: Podcast Filed under: Contact Tracing, COVID-19

S6E1: Davide Petramela and Mike Seeley Talk COVID-19 and Contact Tracing Pt.1

September 25, 2020 Kaitlynn Malinowski Leave a comment

Season 6 Episode 1: This week we were joined by Davide Petramela and Mike Seeley from Avaya. We discussed the…

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Posted in: Business Strategies, Podcast Filed under: Contact Tracing, COVID-19

S5E6: Lori Wodrich and Nathan McCourt talk Avaya Spaces

May 22, 2020 Kaitlynn Malinowski 2 Comments

Season 5 Episode 6: This week we were joined by Lori Wodrich with the IAUG Board of Directors, and Nathan…

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Posted in: Podcast

S5E5: Mackenzie Crabtree, IAUG HQ

May 15, 2020 Kaitlynn Malinowski Leave a comment

Season 5 Episode 5: This week we were joined by IAUG’s Mackenzie Crabtree. Mackenzie is the IAUG Community Engagement Coordinator…

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Posted in: Podcast

S5E4: Ross Williams, Virsae

May 11, 2020 Kaitlynn Malinowski Leave a comment

Season 5, episode 4: This week we were able to chat with Ross Williams, Chief Operating Officer at Virsae. We…

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Posted in: Podcast

S5E3: Nick Kwiatkowski, Avaya ENGAGE Hackathon Winner

May 1, 2020 Kaitlynn Malinowski Leave a comment

Season 5 Episode 3: This week we were joined by IAUG’s Nick Kwiatkowski. Nick is a longtime IAUG member that…

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Posted in: Miscellaneous, Podcast

S5E2: Marilyn Shuck and Steve Forcum

April 24, 2020 Kaitlynn Malinowski Leave a comment

Season 5, Episode 2: Welcome to Season 5 of the IAUG Insider Podcast! This season will highlight many topics covered…

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Posted in: Podcast

S5E1: Former IAUG Presidents, Marilyn Shuck, and Brenda Emerson

April 16, 2020 Kaitlynn Malinowski Leave a comment

Season 5, Episode 1: Welcome to Season 5 of the IAUG Insider Podcast! This season will highlight many topics covered…

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Posted in: Podcast Filed under: Avaya ENGAGE

COVID-19 Mini Series: Episode 3

April 8, 2020 Kaitlynn Malinowski 1 Comment

On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to discuss…

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Posted in: Podcast

COVID-19 Mini Series: Episode 2

April 7, 2020 Kaitlynn Malinowski 1 Comment

On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to discuss…

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Posted in: Podcast

COVID-19 Mini Series: Episode 1

April 6, 2020 Kaitlynn Malinowski Leave a comment

On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to talk…

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Posted in: Podcast

Four Things You Missed at Avaya ENGAGE

February 11, 2020 Kaitlynn Malinowski

1. Avaya is investing in innovation. “Avaya is investing in blended solutions for enterprise users and gaining momentum in the…

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Posted in: Miscellaneous Filed under: Avaya ENGAGE

S4E4: Avaya Cloud Technologist, Steve Forcum

January 23, 2020 Kaitlynn Malinowski

Season 4, Episode 4: On the season four finale of the IAUG Insider Podcast, Kaitlynn is joined by veteran guest…

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Posted in: Podcast

S4E3: Avaya Sr. Director of Business Development, James Taylor

January 16, 2020 Kaitlynn Malinowski

Season 4, Episode 3: On this episode of the IAUG Insider Podcast, Kaitlynn chats with James Taylor, the Senior Director…

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Posted in: Podcast

S4E2: Avaya’s SVP of Strategy & Business Development, Hardy Myers, & IAUG Board President, Marilyn Shuck | Pt. 2

January 9, 2020 Kaitlynn Malinowski

Season 4, Episode 3: In this second episode of season 4 of the IAUG Insider Podcast, Marilyn and Hardy continue…

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Posted in: Podcast

S4E1: SVP of Strategy & Business Development at Avaya, Hardy Myers & IAUG Board President, Marilyn Shuck | Pt. 1

January 2, 2020 Kaitlynn Malinowski

Season 4, Episode 1: In the Season 4 premiere of the IAUG Insider Podcast, join Hardy and Marilyn as they…

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Posted in: Podcast

S3E6: Tesla Director of Global IT Operations, Oscar Moncada

October 10, 2019 Kaitlynn Malinowski

Season 3, Episode 6: On this season finale of the IAUG Insider Podcast, Kaitlynn chats with Oscar Moncada, the Director…

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Posted in: Podcast Filed under: Artificial Intelligence, Community

S3E5: Avaya Director of Product Management, Wayne Bevan

October 3, 2019 Kaitlynn Malinowski

Season 3, Episode 5: On this penultimate episode of this season of the IAUG Insider Podcast, Kaitlynn chats with the…

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Posted in: Podcast Filed under: Digital Transformation

S3E4: Louisiana Chapter Leader, Angelle Guilot

September 26, 2019 Kaitlynn Malinowski

Season 3, Episode 4: On this very special episode of the IAUG Insider Podcast, guest host Mackenzie Evans (IAUG Community…

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Posted in: Podcast Filed under: Community, Women in Tech

S3E3: Avaya Senior Director of Solutions Marketing, Mike Kuch

September 19, 2019 Kaitlynn Malinowski

Season 3, Episode 3: On this episode of the IAUG Insider Podcast, Kaitlynn speaks with Mike Kuch, the Senior Director…

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Posted in: Podcast Filed under: Innovation, Multi-Generational Workforce

S3E2: Avaya CTO & VP of Innovation and Architecture, David Chavez

September 12, 2019 Kaitlynn Malinowski

Season 3, Episode 2: On this episode of the IAUG Insider Podcast, Kaitlynn talks to David Chavez, CTO and VP…

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Posted in: Podcast Filed under: Artificial Intelligence, Cloud

S3E1: Central NY Chapter Leader, Tim Eddinger

September 5, 2019 Kaitlynn Malinowski

Season 3, Episode 1: Tim Eddinger is the Chapter Leader of the Central New York IAUG Chapter, serves on the Attendee…

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Posted in: Podcast Filed under: Avaya Solutions, Community
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