Season 4, Episode 3: On this episode of the IAUG Insider Podcast, Kaitlynn chats with James Taylor, the Senior Director of Business Development at Avaya. They discuss Avaya’s new partnership with IBM, implications for today’s contact center, and what attendees can expect from IBM at Avaya ENGAGE 2020.
The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.