It may sound like an overstatement of the obvious, but there’s a clear difference between a great listening experience and loud noise, static and poor sound quality. It’s up to you to assure they like what they hear and how they hear it.
So what is really important?
It’s one thing when a customer complains they can’t hear you or asks you to repeat yourself. It’s another if they don’t ask, but don’t hear what you’re saying correctly and mistake your intent.
Jabra’s advanced hardware delivers superior call clarity. Our integrated microphones listen to the environment around you and our boom arm tells you when it is not positioned properly. Call agents spend hours each day wearing a headset. One of the most important things a headset can do is to protect a call agents’ hearing. We leverage 150 years of knowledge and expertise to ensure the highest quality and safest level of sound in our audio products.
Together with Avaya we offer well-connected solutions which provide seamless user experiences which allow for the full benefit of your UC investment. Our headsets are engineered to enhance customer satisfaction with technology that blocks out background noise delivering crystal-clear calls. Our solutions are easy to set up and use enhancing productivity and customer experiences. Avaya platforms are better when used with certified Jabra devices. Jabra headsets support Avaya unified communications, collaboration and contact center solutions out of the box, delivering plug-and-play connectivity and best in class audio quality. As an Avaya technology partner, Jabra headsets are certified through the Avaya DevConnect program and integrate with Avaya softclients as well as Avaya deskphones. Avaya platforms are better when used with certified Jabra devices.
Level up your workplace productivity with Jabra.
Jabra + Avaya = Engineered for collaboration and the best customer service. Learn More